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Validating items is only relevant for operations or the warehouse.
  1. Navigate to Returns and Exchanges.
  2. Search or filter for an RMA processed under the policy rule in Step 6 of Configuring Auto-Approvals.
  3. In the Item Validation region, set a status per item:
    • Returned
    • Returned + Restockable
    • Not Returned
  4. Click Save.